Frequently Asked Question
Here are some of the most common questions we get from customers. If you don’t find what you’re looking for, feel free to contact us anytime.
Are you a manufacturer or trading company?
We are manufacturer with 17 years experience, specialize in outdoor led lighting and professional lighting.
Do you use original parts?
Yes, we use only genuine or OEM-grade replacement parts to ensure the highest quality and performance for your device.
What is your lead time?
Within 5 to 7 days for sample order, and 15-20 days for bulk order.
Can you provide lighting solution based on requirements?
Yes, we are experienced on providing lighting solution, we can suggest suitable product based on required specifications or customer’s demand.
Got Questions? We’ve Got Answers.
Yes, we provide customization for many of our designer series. Please contact our “Project & Design” team through the contact form for a quote.
We offer a 2-year to 5-year warranty depending on the product category, covering manufacturing defects and electronic components (drivers/LED chips).
Yes, we offer local pickup and delivery in select areas. Contact us to check availability in your location.
Our LEDs typically last between 25,000 to 50,000 hours—up to 25 times longer than incandescent lights, while consuming 80% less energy.
